If you use AMERI-RIDE LLC. Entrust us with your personal data. We are committed to maintaining that trust. To do this, we will first help you understand our privacy practices.
This notice describes the personal data we collect ("Data"), how we use and share it, and your choices about it. We encourage you to read this statement in conjunction with our privacy statement, which highlights the main points of our practices in this area.
A. Data Collected
AMERI-RIDE LLC. collects the following data:
1. Data Provided by Users. Included:
User profile information: We collect data when users create or update their AMERI-RIDE LLC account. or when they place an order using the guest checkout feature, which may include their name, email, phone number, username and password, address, profile picture, banking or payment information (including information related to your payment confirmation), Administrator certificate and other information. Official identity documents (may include ID number, date of birth, gender, and photograph). It also includes vehicle or insurance information, emergency contact information, user settings, and health or fitness certifications from application partners to provide services through the AMERI-RIDE LLC app.
Background Information (App Partners):This includes information submitted during the application Partners' application process, such as your driving history or criminal record (if permitted by law), driver's license status, aliases of acquaintances, previous address, and employment rights. Authorized service providers may collect this information on behalf of AMERI-RIDE LLC.
Photo For Identity Verification:This Includes the User's Photo (Such as A Selfie) Or their official identification (such as a driver's license or passport). These images can be used to verify the user's identity, for example through facial verification technology. For more information on how user images are used for security purposes, including authentication, see "How We Use Personal Data."
Demographic Data:When requested by certain AMERI-RIDE LLC services or programs (such as AMERI-RIDE LLC), we may collect demographic data about users, such as date of birth, age, gender, and occupation. Cash, alcohol, or security features that allow users to set preferences for offering or receiving services from other women ("AMERI-RIDE LLC. We may also collect demographic data such as age group and household composition through user surveys and use this information to provide AMERI-RIDE LLC products and services. You may be interested in this.
We may also derive demographic data from other information we collect from users. For example, we may infer a user's gender based on their name to enable safety features such as AMERI-RIDE LLC. They may display personalized advertisements for third-party products or services. See "How We Use Personal Data" for more information.
User Content:We collect data submitted by users when they contact AMERI-RIDE LLC customer service (including in a call center or via telephone chat or video conferencing features) to provide ratings or feedback to other users, restaurants or businesses or to communicate with AMERI-RIDE LLC. otherwise. This may include photographs, audio or video recordings submitted by users in connection with customer support requests. It also contains metadata related to the method of contacting AMERI-RIDE LLC. The content of images and audio recordings submitted by users is the property of AMERI-RIDE LLC. Community Principles. In some jurisdictions, users can record audio or video of their trips using app features or built-in cameras. In-app entries are encrypted and stored on the user's device and shared only with AMERI-RIDE LLC. If they are sent for a security incident. Click here to learn more.
Travel Information:We collect travel itinerary information from users of AMERI-RIDE LLC features, including the time and date of the next flight, accommodation, or car rental reservations. We collect the following data (i) when users manually enter their information on an AMERI-RIDE LLC route. Travel or (ii) travel-related email confirmations if the user provides access to their email account. If permitted, AMERI-RIDE LLC. The user's email account will only be accessed to collect route information and enable AMERI-RIDE LLC functionality. You will comply with all applicable email service provider policies, including the Google API Services User Data Policy, which places certain restrictions on the use of data collected from users' email accounts. Users can deny access to AMERI-RIDE LLC. Send to your email account at any time from the settings of the application or email provider. Here you will find detailed information on how to deny access to your email account.
2. Data Created During the Use of Our Services. Included:
Location Data (Application Partners):Through the AMERI-RIDE LLC App, we collect exact or approximate location data from the mobile devices of the App Partners. Run in the foreground (the app is open and visible on the screen) or in the background (the app is open but not on the screen).
Location Data (Users and Subscribers):We collect precise or approximate location information from users and subscribers if they allow us to do so through their device settings.
AMERI-RIDE LLC. This data is collected from the moment the trip or order is requested until it is completed and each time the application is in the foreground (the application is open and visible on the screen). Please see the "Choice and Transparency" section below to learn how users and recipients of orders can consent to the collection of precise location data.
Users and recipients of orders can use the AMERI-RIDE LLC app. The collection of location data from your mobile device is not permitted. However, this may affect some AMERI-RIDE LLC applications. Features For example, if users don't allow accurate location data, they must manually enter the source address.
In addition, precise location data collected from the app partner's device during the trip will be associated with the user's account, even if the user does not activate the feature on their device. This data is used for purposes such as receipt generation, customer service, fraud detection, insurance and litigation.
Transaction Information:We collect transaction information related to your use of our Services, including the type of service requested or provided, travel or order information (such as date and time, travel origin and destination address, travel distance, and items ordered), and payment transaction information (such as the name and location of the restaurant or establishment, the amount charged and the method of payment). We also associate the username with the name of anyone using your promotional code.
Usage Data:We collect information about how users interact with our Services. This includes the date and time of access, application functionality or page views, browser type, application crashes, and other system activities.
Device Data:We collect data about the device used to access our Services, including hardware model, IP address or other unique device identifier, operating system and version, software, preferred language, advertising identifiers, mobile information device, and mobile network data.
Communication Data:We collect phone calls, text messages or in-app communication data between users activated through the AMERI-RIDE LLC app. This includes the date and time, as well as the content of text messages or apps. We may also collect the content of calls only if the user previously notifies that the call may be recorded.
3. Data from Other Sources. These Include:
B. How We Use Personal Data
AMERI-RIDE LLC. Use data to make delivery and distribution services and other products and services reliable and convenient. We also use this data for the following purposes:
We use the collected data to:
1. To provide our services. AMERI-RIDE LLC. Use this information to provide, customize, maintain, and improve the Services. This includes the use of data to:
AMERI-RIDE LLC. The above actions are taken because they are necessary to comply with the terms of our agreements with users, because they are compatible with such uses, or because they are related to the legitimate interests of AMERI-RIDE LLC. and its users.
2. Security - We use this data to maintain the security and integrity of our services and users.Included:
Verify the identity and eligibility of users offering delivery services, including through background checks to prevent application partners or untrusted users from using our services.
In some areas, this includes AMERI-RIDE LLC. a real-time authentication feature that requires app members to share a selfie before connecting to ensure that people using the app are the same as everyone registered with AMERI-RIDE LLC. Account Eligibility.
We may also use this feature for other verification purposes, such as confirming changes to bank account information or regaining access to an account.
In addition, we may use facial recognition technology to process user profile photos, identification photos, or other user-submitted images to prevent application partners from stealing identity or using our Services without authorization.
We may also use selfies to verify that users are wearing masks, helmets or other safety equipment using object verification technology.
In some countries, users may be required to verify their identity in order to use cash or other payment methods. In this case, AMERI-RIDE LLC. Allow your identification number. Or photos from your identity file to complete these checks.
Order recipients may also be asked to provide a photo of their age and government-issued identification to verify their eligibility to order and receive alcoholic beverages.
Use data from the app's partner devices to detect unsafe driving behaviors, such as speeding or sudden braking and acceleration, and inform them of safer practices. We also use information from delivery partners' devices to confirm the type of vehicle used for deliveries
Use the location data of application partners and their communications with users to identify cancellation fees obtained or resulting from fraud. If we, p. determine that the delay in the start of the App Partner's trip caused the cancellation, we will not apply the User's cancellation fee and adjust the App Partner's earnings so that the cancellation fee is not applied. To dispute this configuration, please contact AMERI-RIDE LLC Customer Support.
Use device, location, user profile, usage and other data to prevent, detect and combat other types of fraud. This includes identifying fraudulent accounts or use of our Services, allowing unauthorized application partners to use the Services, verifying users' identities in connection with certain payment methods, and preventing and combating unauthorized access to application users' accounts. In some cases, such as when a user submits fraudulent documents or abuses AMERI-RIDE LLC. Referral program, such actions may result in automatic deactivation. In the case of the European Union or where required by law, deactivation will occur after a manual review. To object to such deactivation, please contact AMERI-RIDE LLC Customer Support.
Use user ratings, incident reports, and other feedback to promote compliance with our Community Guidelines and as grounds for disabling user accounts with low ratings or violations of our Community Guidelines in certain countries. In the EU or where required by law, deactivation will only occur after an appeal or human verification. If you'd like to learn more about how ratings are determined and used, visit Passengers here, Drivers here, and Delivery Partners here. To object to such deactivation, please contact AMERI-RIDE LLC Customer Support.
Use application partner data (such as information on previous trips and frequency of reported accidents) and user data (such as information on previous trips, reported cancellation rates and incidents, account information, ratings and current starting points and destinations) to predict and avoid them. tasks that can increase the risk of conflict (for example, because a user has previously given another user a star).
Share a user's name, location, phone number, vehicle information, and other important information with third-party companies to support stewardship and reduce potential interpersonal conflicts that may arise when users travel or make deliveries.
AMERI-RIDE LLC. The actions described above are taken because they are necessary to comply with the terms of our User Agreement or are necessary for the legitimate safety interests of AMERI-RIDE LLC., our users and the public.
3. Customer Service. AMERI-RIDE LLC. Uses the information collected (which may include call recordings) to provide customer support, including investigating and resolving user issues, and monitoring and improving customer service responses and processes.
AMERI-RIDE LLC. The actions described above are taken because they are necessary to comply with the terms of our agreements with users or to fulfill the legitimate interests of AMERI-RIDE LLC. Monitor and improve its customer services.
4. Research and Development. We use this data for testing, research, analysis, product development, and machine learning to improve the user experience. This allows us to improve the security of our services, make them more convenient and user-friendly, and develop new services and features.
AMERI-RIDE LLC. The actions described above are carried out because they are necessary for the realization of the legitimate interests of AMERI-RIDE LLC. Improve and develop new services and features.
5. Enable Communication Between Users. For example, an App Partner may text or call the User to confirm a delivery location, a User may call an App Partner to pick up a forgotten item, or a restaurant or App Partner may contact the recipient to place the order. information.
AMERI-RIDE LLC. The actions described above are carried out because they are necessary to comply with the terms of agreement with users.
6. Marketing and Advertising. AMERI-RIDE LLC. Use data (excluding guest users) to promote your services and the services of AMERI-RIDE LLC partners. It includes the following steps:
To send emails, text messages, push notifications and in-app messages or other promotional or marketing communications about products, services, features, offers, promotions, sweepstakes, news and events of AMERI-RIDE LLC.
This may include the use of location, travel and order history, and device and usage data to deliver targeted marketing communications based on observed or inferred user interests and characteristics. For example, we may send push notifications recommending a user's favorite destinations or places, or send in-app messages offering offers or promotions for products or places similar to those the user has previously visited.
View AMERI-RIDE LLC advertisements. On third-party applications or websites. This includes using location, travel and order history, and device and usage data, and sharing encrypted email addresses and device or user identifiers with advertising partners (such as Facebook, Instagram, Twitter, YouTube, Threads, and TikTok) to personalize such ads based on the user's interests.
Display third-party advertisements on the AMERI-RIDE LLC. app or in connection with our services. This includes ads for restaurants or venues offered by the AMERI-RIDE LLC app.
These advertisements (referred to by AMERI-RIDE LLC. in the Application as "Sponsored Listings") include personalized recommendations based on the user's location and order history.
It also includes advertisements for other third-party products or services that are customized based on observed or inferred user interests and characteristics, we use approximate location, travel information and history, usage data, demographic data (which may include inferred gender), and device. o User ID.
In addition, ads are customized based on current route or delivery request data, including order time and service ordered. For example, if a user requests a ride to a supermarket, we may show in-app ads for third-party products that the supermarket may offer
Measure the effectiveness of AMERI-RIDE LLC. advertising and third-party advertisements displayed in AMERI-RIDE LLC. applications or in connection with our services.
AMERI-RIDE LLC. The aforementioned actions are carried out because they are necessary to implement legitimate interests in providing users with information about the services and capabilities of AMERI-RIDE LLC. or its partners. Please see the "Choices and Transparency" and "Marketing and Advertising Choices" sections to learn about your choices regarding the conduct of AMERI-RIDE LLC. Your data may be used for marketing and advertising purposes.
7. Non-Commercial Communication. AMERI-RIDE LLC. This data may be used to send surveys and other communications that are not intended to market the services or products of AMERIRIDE LLC. or its partners.
We may also send users information about elections, polls, referendums, and other political processes related to our Services. For example, AMERI-RIDE LLC. Notify certain users by email about voting measures or pending legislation related to AMERI-RIDE LLC. services in your field AMERI-RIDE LLC. The actions described above are performed because they are necessary to fulfill the terms of our agreements with users or to fulfill the legitimate interests of AMERI-RIDE LLC. and its users to provide them with information about events that may affect the use of the services provided by the company.
8. Legal Process and Claims. We use data to investigate or resolve claims or disputes related to AMERI-RIDE LLC. use of the Services to comply with applicable laws, regulations, licenses or operating agreements or to comply with legal process. LLC Application. Government, including law enforcement.
AMERI-RIDE LLC. The actions described above are carried out because they are necessary for the realization of the legitimate interests of AMERI-RIDE LLC. To investigate and respond to complaints and disputes regarding AMERI-RIDE LLC. use of services and features or to comply with applicable legal requirements.
C. Cookies and Third-Party Technologies
Cookies are small text files that websites, applications, online media and advertisements store on your browser or device. AMERI-RIDE LLC. It uses cookies and similar technologies for the following purposes:
We may also allow third parties to provide audience measurement and analysis services to us, place advertisements across the Internet on our behalf, and track and report on the effectiveness of those advertisements. These devices may use cookies, web beacons, SDKs, and other technologies to recognize the devices people use when they visit our website and other websites and online services.
D. Disclosure and sharing of data.
AMERI-RIDE LLC. Data can be shared:
1. With other users
Include the following information:
2. According to The User's Requirements
This includes sharing data with:
3. With Society
User questions or comments submitted in public forums (such as AMERI-RIDE LLC's blogs and social media) are publicly available, including data embedded in questions or comments submitted by users.
4. With the Account Owner, AMERI-RIDE LLC.
If a user receives services through an account owned by someone else, we may share route or order information, including location data, with the owner of that account. This happens, for example, if:
In addition, if a user creates an account with an email address associated with AMERIRIDE LLC. For businesses (i.e., employers), we may use and share your profile data (such as name and email address) with the account holder to help you pay for travel or reservations for that account through AMERI-RIDE LLC.
5. Affiliates and Subsidiaries Of AMERI-RIDE LLC.
We share information with our affiliates and subsidiaries to help us provide services or perform data processing tasks on our behalf. For example, AMERI-RIDE LLC. Process and store such data in the USA on behalf of its international subsidiaries and affiliates (such as Cornershop).
6. Service Providers and Business Partners Of AMERI-RIDE LLC.
These include:
This includes advertising intermediaries that support AMERI-RIDE LLC, such as Google, Criteo, and Rokt. To display and measure the effectiveness of personalized advertisements for third-party products displayed on AMERI-RIDE LLC. In the application. We share data such as device IDs or advertisements, encrypted email addresses, approximate location, and current routing information or orders, and intermediaries use this information to provide their services and for other purposes specified in their privacy statements. Users can disable ad personalization in the AMERIRIDE LLC app. in the Research Partners app are those partners who conduct research or research projects related to or on behalf of AMERI-RIDE LLC.
7. For Legal Reasons or Before a Dispute Arises
AMERI-RIDE LLC. User data may be shared if required by law, regulation, license or operating agreement, legal process or AMERI-RIDE LLC's request. Applicable government regulations or where disclosure is required for security or similar reasons.
This includes sharing data with law enforcement agencies, public health officials, and other government agencies AMERI-RIDE LLC. Airports (if required by airport authorities as a condition of operating their facilities) or other third parties as necessary to enforce our Terms of Service, User Agreement or other policies to protect the rights or property of AMERI-RIDE LLC or the rights of others or the safety and security of ownership, or in any claim or dispute relating to the use of our services. If a dispute arises regarding the use of someone else's credit card, we may be required by law to share your data, including your itinerary or order information, with the cardholder.
This also includes sharing with third parties any negotiation for a merger with another company, sale of company assets, merger or reorganization, financing or acquisition of all or part of our company by another company or that is taking place.
8. By Consent
AMERI-RIDE LLC. If we notify you and agree to share information, you may share user data in ways other than those described in this notice
E. Storage and Deletion of Data
AMERI-RIDE LLC. User data is stored for as long as necessary to achieve the purposes mentioned above. The period for which we store user data depends on the type of data, the relevant category of users and the purpose for which we collect the data.
The retention of User data may also be determined by legal and regulatory requirements, security and fraud prevention purposes, or matters related to the User's accounts, such as outstanding credit or unresolved claims or disputes.
For example, we store data about:
Users can request deletion of their account at any time. AMERI-RIDE LLC. User data may be retained upon request for deletion due to legal or regulatory requirements or for the reasons specified in this policy. Users may request deletion of their account at any time through the Settings > Privacy menu in the AMERI-RIDE LLC app or website. Upon receipt of the request, AMERI-RIDE LLC. Delete the user account and data unless retained for legal or regulatory requirements, for security or fraud prevention purposes, or due to issues related to the user account, such as outstanding credits or unresolved claims or disputes. Because we comply with the legal and regulatory requirements of our application partners, we retain your account and data for the applicable legal retention period following a deletion request. The data of users and recipients of orders will generally be deleted within 90 days of the request, unless the data must be stored for the above reasons.
AMERI-RIDE LLC. Allow users to access or control the data they collect, including by doing the following:
AMERI-RIDE LLC. Users may also request access to or copy their data, modify or update their account, or request deletion of their account or AMERI-RIDE LLC. Restrict the processing of your information.
A. Privacy Settings
Through AMERI-RIDE LLC. In the app's Privacy Settings > menu, users and order recipients can set or update their location data collection and sharing, emergency data sharing, and notification preferences. Our Privacy Center is also available on the web.
Collection of location data (users and recipients of orders)
Users and recipients of orders can enable or disable the ability to allow AMERI-RIDE LLC. Collect location data from your mobile device. This can be accessed through the settings > Privacy > Location menu.
Real-time location sharing (user)
The user can enable or disable the option to allow AMERI-RIDE LLC in the device settings. Share real-time location data on mobile devices with application partners. This can be accessed through the settings > Privacy > Location menu.
Share data in emergency situations
Users can allow AMERI-RIDE LLC. In case of emergency, you can share real-time location data from your mobile device with police, fire and ambulance services. This data may include the approximate location of the emergency call, make, model, vehicle color and license plate, username and telephone number, origin and destination, and passenger names. Application partners. Users can turn this feature on or off through Settings > Privacy > Location or in the Security Center. App partners can also enable or disable emergency data sharing through Settings > Emergency Data Sharing or in-app security features.
Notifications: account and route updates
AMERI-RIDE LLC. Send users notifications about trip status and updates related to their accounts. These notices are required to use the AMERI-RIDE LLC app and cannot be disabled. However, users can choose how they want to receive information in the Privacy Settings menu. > Privacy.
Notifications: savings and news
Users can allow AMERI-RIDE LLC. Send them push notifications with savings and company news. They can be turned on or off via the settings > Privacy menu in the AMERI-RIDE LLC app.
B. Device Permissions
Most mobile device platforms (iOS, Android, etc.) define certain types of device data that apps cannot access without the owner's permission. These platforms have different methods to obtain such permissions. Check the settings available on your device or contact your service provider.
C. App Rating Page
App partners and users can rate each other on a scale of 1 to 5 after each ride. The average of these ratings is associated with the user's account and is shown to those from whom they have provided or received services. For example, an app partner can see ratings from users requesting a ride and vice versa.
Through this peer review system, everyone is held accountable for their own actions, helping to create a respectful and safe environment for users and application partners.
Users can see their average rating in the main menu of the AMERI-RIDE LLC app. And view their average rating report at the AMERI-RIDE LLC Privacy Center.
App partners can see their average rating by tapping their profile picture on the driver's app.
D. Marketing and Advertising Choices
Users have the following choices about how their data is used for marketing and advertising purposes:
E. Request for User Data
AMERI-RIDE LLC Provide users with various ways to find out, consult and submit questions and comments about the processing of their data by AMERI-RIDE LLC.